Privacy notice
Last updated: 11 November 2026
Who we are
This website is run by Jaxsen Digital Consulting Ltd (“Jackson Group”, “we”), company number 17460020, registered at 20 Alder Heights, Poole, Dorset, BH12 1QX. We are the controller of the personal data described here. Contact us about privacy at enquiries@jacksonsourcing.co.uk.
What we collect and why
When you ask for a quote, we collect what you type into the form:
- your name, email address and WhatsApp or phone number
- the product, quantity, shipping method and destination country
- anything you add under additional details
We use these details only to respond to your enquiry, prepare a quote and keep a record of our dealings with you. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running and protecting the business.
If you message us on WhatsApp, your message is handled by WhatsApp under its own terms and privacy policy, and we will see your number and whatever you send.
We do not use your enquiry details for marketing, and we do not sell personal data.
Who processes it for us
We use a small number of service providers to run the site:
- Netlify, which hosts the website
- Supabase, which stores enquiries in a database held in London
- Resend, which sends our confirmation and notification emails
Members of our team in the UK and in China see your enquiry so that they can source your product and arrange shipping. Where a quote goes ahead, we share the details needed with the manufacturer, our shipping partner and the delivery carrier, such as Royal Mail or DPD.
Transfers outside the UK
Because our sourcing team is in China, and some providers operate in the United States or the EU, your details may be processed outside the UK. Our providers’ contracts include the standard data-protection terms used for transfers from the UK. We share your details with our team and shipping partner in China only as far as needed to source and ship what you have asked for.
How long we keep it
We keep enquiry records for three years after our last contact with you, so that we can pick up where we left off if you come back, and then delete them. Records linked to an order are kept for six years, because the law requires business and tax records to be kept that long. You can ask us to delete your details sooner.
Cookies
This site sets no advertising or tracking cookies. It uses no analytics service.
Your rights
Under UK data protection law you can ask us for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable form. Contact us using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk.